Volo brings together data and intelligence from all over
the commerce ecosystem, online & offline, and uses
AI to provide real-time actionable insights.
Data in, action out
It’s not about reporting. Data is the start, not the end.
We use intelligent machine learning algorithms to transform
massive quantities of data into actions that grow businesses.
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At Volo, we’re on a mission to rebuild retail and deliver
growth to brands, manufacturers and retailers.
Analysis, news & advice
19 February 2019
Technology ushered in the ecommerce era, and technological advances and evolutions continue to shape the way we shop and sell online. The importance of digital channels goes well beyond the functional, transactional relationship and deep into branding, communications and customer service. Now, the way in which brands and retailers are set up to deliver ecommerce services to their customers is changing again, thanks to machine learning which transforms their product data.
18 February 2019
Amazon captures something like 50% of product searches online, and so it’s becoming increasingly vital for brands and retailers to be present on the marketplace in order to stay in front of the right shoppers.
12 February 2019
The new year is no longer quite so new but it’s as important as ever for fashion retailers and apparel brands to have an eye on long-term trends in fashion retail. Staying aware of the changes coming in 2019 for the whole fashion industry helps you stay relevant, avoid pitfalls and better address the needs of your customers. So, here are 7 key trends for fashion retail in 2019.
Services, mixed use spaces and store rejuvenations
As footfall declined for the 14th straight month in January, fashion retailers were slowly waking up to the reality that shoppers are no longer enticed by the offering in their shops and high streets. Clearly, changes and investments need to be made in stores across the country as their value and appeal declines.
Mixed-use spaces are becoming more popular, and we expect to see more retailers taking the approach of Topshop in its Oxford Street flagship, which includes a café, nail parlour and hair salon. These businesses naturally complement each other and make the store a more interesting and useful destination for the young demographic Topshop needs to appeal to.
Rebuilding the value of shops doesn’t have to mean sharing floor space with other businesses, however. In the US, department chain Kohl’s has had success with its strategy of cutting oversized stores down to more appropriate square footage and using data from loyalty programs and ecommerce to assess localised demand. That allowed it to intelligently stock stores with the right merchandise for each region. The store experience doesn’t need a revolution so much as a refresh to remind shoppers of the joy of finding great products.
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